About the role
As a User Acquisition Agent, you'll grow FlexRide's community of passengers and drivers across your region — onboarding new users, championing the platform on the ground, and turning first-time riders and drivers into loyal advocates. It's a hands-on, field-facing role that blends sales, community engagement, and everyday customer care. Positions are open across all ten regions of Cameroon.
Responsibilities
- Onboard new users — passengers and drivers — onto the FlexRide platform
- Provide user-oriented service and a helpful first experience
- Solve users' inquiries, questions and concerns in a proactive manner
- Drive continual user acquisition and engagement through creative, local strategies
- Develop new strategic channels for promoting the FlexRide mobile apps
Requirements
- Knowledge and experience of the Cameroon passenger-transportation market
- Based in — or willing to relocate to — a regional capital in Cameroon
- Team leadership and coordination skills
- Strong communication skills
- Fluent in English and French
- A creative, innovative mindset
- Comfortable using mobile apps and everyday digital tools
Nice to have
- Sales experience promoting products or services
- An existing network within your regional community
- Familiarity with ride-hailing or gig-economy platforms
- Experience running local marketing or referral campaigns
FlexRide is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and welcoming environment for all employees.
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